EXAMPLE - Multi-functional database
 

A tool that may include various components for your particular business requirements, such as business contact information, an estimate production process, an invoicing process, a Reminder letter process etc.

 

 
A database that can incorporate commonly used business processes, centralising all functions, enabling easy data access.
 
This removes the need to have multiple databases and workbooks for various functions such as Contact Management, Estimating etc.
 
Furthermore it eradicates the need for duplicate data and reduces error factors, inasmuch that contact data, for example, need only be recorded once and then used by the different processes.